Refund Policy
A legal disclaimer
We honor your trust, and we want you to feel fully confident in every purchase and session with Aura Arcaanum.
🧘 Services (Readings, Therapy, Regression)
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Cancellations made 24+ hours before your session: ✅ Full refund.
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Cancellations under 24 hours or no-shows: ❌ No refund.
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If we must reschedule due to unforeseen reasons, you will be offered a new time or full refund.
💎 Crystals & Physical Products
We put great care into choosing and packing our crystals. However:
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If your item arrives damaged or defective, please contact us within 48 hours of delivery with photo evidence.
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Returns due to change of mind or energy preferences are not accepted, as these are considered energetic items.
🔁 Return Process
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Email us at [meggha@auraarcaanum.com] with your order ID and photos of the issue.
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We'll guide you through the return or refund steps.
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Refunds are processed within 5–7 business days after approval.
📦 Non-Returnable Items
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Opened incense, oils, or any used spiritual tools
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Personalized readings or downloadable guides
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Discounted or clearance items
📞 Need Help?
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We’re here to make your experience harmonious.
Contact: [meggha@auraarcaanum.com] | [+91-9029005895]